- What is the difference between Metrx.com, Metrx180.com and MyMetrx.com?
- Who Do I Call When I Have Questions About MET-Rx® 180°™ Products?
- I haven't received my order confirmation, shipping confirmation or other customer service emails. What do I do?
- What is 180 Direct?
- How Do I Return My MET-Rx® 180°™ Program Order?
Have a question about the MET-Rx® website or products? Please visit or F.A.Q. page.
QUESTIONS ABOUT THE WEBSITES
Metrx.com continues to bring you the same trusted Met-Rx® products conveniently through our online store.
Metrx180.com is the website where you can purchase the MET-Rx® 180°™ program
MyMetrx.com is the online support community for the MET-Rx® 180°™ program.
QUESTIONS ABOUT PRODUCTS/ORDERING
WHO DO I CALL WHEN I HAVE QUESTIONS ABOUT MET-Rx® 180°™ PRODUCTS?
Met-Rx® is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or about any of our great products, please feel free to contact us from the information provided below. Our customer service representatives will be glad to help you. You may reach us Monday through Friday from 8am to 10pm (EST) at 1-855-55-METRX or 1-855-556-3879 and choose option "2" at the prompt.
I HAVEN'T RECEIVED MY ORDER CONFIRMATION, SHIPPING CONFIRMATION OR OTHER CUSTOMER SERVICE EMAILS. WHAT DO I DO?
If you feel you are missing important emails from MET-Rx® 180°™, please check your spam, junk or bulk email folder(s) first to see if your internet provider has delivered them to the wrong folder. Please add
to your contact or email safe list to ensure that you receive important messages from MET-Rx® 180°™.
WHAT IS 180 DIRECT?
180 Direct is a convenient way to receive some of the MET-Rx® 180°™ quality, results-oriented products you have chosen to utilize during your MET-Rx® 180°™ transformation.
These products are delivered directly to your home on a regular basis. Enrolling in 180 Direct allows you to choose the products you use on a regular basis, and have them billed to your credit card monthly and shipped directly to you on a regular basis. Whether you are utilizing the shakes, bars or supplements, or any combination of the three, 180 Direct is an ideal solution ensuring you won't run out of your favorite MET-Rx® 180°™ products and supplements.
HOW DO I RETURN MY MET-RX® 180°™ PROGRAM ORDER?
If you are not satisfied with the MET-Rx 180°™ Program, you may return it at any time within 90 days for a full refund (less shipping and processing). Simply contact customer service at 1-855-55-METRX or 1-855-556-3879 Monday through Friday from 8am to 10pm (EST) to get complete instructions on the return process.
For any other questions or topics not covered in the FAQ section, please contact customer service, Monday through Friday from 8am to 10pm (EST) at 1-855-55-METRX or 1-855-556-3879 and choose option "2" at the prompt. You may also contact us by email at
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